Why Use Us?
In today's global economy, we are well aware that our charges are not the lowest in the marketplace. We cannot compete on price, and don't attempt to, with suppliers in the developing economies.
However we remain convinced that we provide world-beating value-for-money to our clients, whereever they are based, through our approach to service:
- Our long industry experience, coupled to a thirst for knowledge of new technologies, mean we provide top-quality, robust, innovative solutions. Our code is written to internationally-accepted standards of best practice, and is designed for easy maintenance - by ourselves or any other party.
- We get a kick out of providing outstanding service - of exceeding our customers' expectations and delighting them with our service. As a result we take a pro-active approach, often identifying improvements to software that the client may not even have realised were possible. We'll go the "extra mile" to ensure you are fully satisifed.
- We're not afraid of hard work. Although we are almost always available during normal office hours (GMT), we'll also often check in with email or IM at weekends, early morning or late into the evening. If you've got a production problem, an urgent enhancement or just need some extra "comfort" about the progress of your work, we'll often be able to provide that outside of office hours - typically at no extra charge.
As tangible evidence of our commitment to quality, Small Office Solutions Ltd was one of the first 50 companies in the UK to enrol on the Professional Contractors' Group Quality Scheme - an innovative but rigorous scheme leading to fully-accredited ISO9001 (2000) certification - your internationally-recognised mark of a company totally committed to the highest standards of quality. We achieved certification in December 2007.